Privacy Policy

Effective Date: July 1, 2025

Tacos Wey S.A.S. (“we”, “our”, or “us”) is committed to protecting the privacy of our customers and visitors to our website www.redruf.co (the “Site”). This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, including making reservations online.

By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you use our Site, we may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Reservation details (such as date, time, number of guests)

  • Any additional comments or requests you provide in the reservation form

We may also collect non-personal information automatically through cookies and analytics tools, such as your IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect to:

  • Process and manage your restaurant reservations

  • Communicate with you regarding your bookings

  • Respond to inquiries and customer service requests

  • Improve our website and customer experience

  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Data Security

We take reasonable technical and organizational precautions to protect your personal information against loss, theft, unauthorized access, disclosure, or modification.

However, please be aware that no internet transmission is 100% secure. While we strive to protect your data, we cannot guarantee the absolute security of information transmitted via our website.

4. Cookies and Analytics

Our Site may use cookies to enhance user experience and collect anonymous data about website traffic and interactions via tools like Google Analytics. Cookies are small text files placed on your device to help us improve our services.

You can choose to disable cookies through your browser settings, though this may affect your ability to use some features of the Site.

5. Third-Party Services

We may use third-party services for website hosting, reservation management, and analytics. These services only have access to the personal information necessary to perform their functions and are obligated to protect your information.

6. Your Rights

Under applicable Colombian data protection laws (Law 1581 of 2012 and Decree 1377 of 2013), you have the right to:

  • Access the personal data we hold about you

  • Request corrections to your personal data

  • Request deletion of your personal data when appropriate

  • Revoke your consent for us to use your data

To exercise these rights, you may contact us at contacto@redruf.co.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Tacos Wey S.A.S.
Cartagena, Colombia
Email: info@redruf.co